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View ArticleBack to the Future of Work: Three Predictions for Productivity in 2023
A new model of where and how to work is emerging and it hinges on learning from past mistakes.
View ArticleThe Most Unusual Microsoft Teams Performance Fix
IT pros may overlook the curious source of this Microsoft Teams performance issue. Here’s how to fix it.
View ArticleEnterprises Will Add Collaboration Tools, NetScout Survey Finds
IT decision-makers’ natural inclination to reduce complexity is colliding with the reality of how hybrid work is playing out today.
View Article4 Best Practices for Hybrid Meetings
Hybrid meetings present a unique challenge: How do you ensure both in-person and remote attendees remain engaged? Here are four tips.
View ArticleHow To Set up a Retention Policy for Microsoft Teams Meetings
Regulatory compliance may require that you retain copies of digital communications. Here’s how to create a retention policy for Microsoft Teams data.
View ArticleAI Is Coming to Microsoft Word, Excel as Copilot Announced
Microsoft stresses it made responsible choices when building its new offering.
View ArticleTechnology Is Encouraging Unprecedented Collaboration in Local Government
A new report from Deloitte highlights nine specific trends that researchers expect to see within government in the coming year.
View ArticlePhishing Attacks Continue To Dominate Cybersecurity Landscape
A news study showed that cybercriminals are using phishing attacks more than ever. Learn how to protect your organization.
View ArticleEnabling Teamwork, Collaboration Through Purpose-Built Rugged Solutions
Purpose-built rugged solutions provide remote teams with reliable communication and collaboration.
View ArticleGetting Used to Better Meeting Technology
What's already possible with remote meeting software, and how might it evolve and improve?
View ArticleEmail Phishing Protection Must Leave No Stone Unturned
To tame the phishing beast, you need specialized tools and processes, tests and simulations, and a culture of awareness. Learn how to enhance your phishing defenses.
View ArticleE.U. Investigates Microsoft on Relationship of Office and Teams Tools
The European Union's competition enforcement body is investigating whether bundling the two products together presents an antitrust concern.
View ArticleZoom’s AI Approach: Leading with Openness and Accountability
No UC&C vendor can guarantee a top-notch AI toolkit without refining their algorithms using extensive customer datasets. The key is communicating with customers.
View ArticleCan AI Summaries Save You From Endless Virtual Meetings?
We put meeting AI features from Zoom and Otter.ai to the test to discover how well they work.
View ArticleCritical Security Bug Opens Cisco BroadWorks to Complete Takeover
Cyberattackers could exploit CVE-2023-20238 to carry out a variety of nefarious deeds, from data theft and code execution to phishing, fraud, and DoS.
View ArticleZoom Unveils Docs, Upgrades Contact Center Offerings
The announcements made at the company’s Zoomtopia event broaden the company’s platform for users and boost market opportunities in the call center space.
View ArticleAt Zoomtopia, Small Businesses Share Transformation Stories
A recent panel discussion at Zoomtopia 2023 highlighted the transformative role of communication and collaboration platforms.
View ArticleAtlassian to Acquire Startup Loom in a Bet on Hybrid Work
Atlassian agreed to acquire video-messaging startup Loom for $975 million, its largest deal ever, in a bet that more professional collaboration and instruction will be done remotely.
View ArticleCisco Shares a Three-Pronged AI Strategy at WebexOne
The company hopes to move to the leading edge of the curve by incorporating AI into its work offerings, its collaboration suite, and its device portfolio.
View ArticleMicrosoft Ignite 2023 Envisions AI as an Everyday Reality
CEO Satya Nadella discussed Microsoft’s AI developments, commitment to sustainability, and strategic partnerships.
View ArticleThere's a Right Way to End Meetings at Work — and a Wrong Way
Without a proper conclusion, meetings can leave employees confused and unproductive.
View Article5 Tech Trends That *WON'T* Happen in 2024
Instead of the usual tech forecast, let's flip the script with five bold anti-predictions. Here’s what is not going to happen in 2024.
View ArticleMonitoring Employee Productivity, Balance Surveillance with Transparency
Machine learning can identify team productivity opportunities and boost inclusive engagement behaviors -- but it's important to be up front with employees around how their work is being watched.
View Article10 Microsoft Teams Alternatives, From the Free to the Pricey
Explore top alternatives to Microsoft Teams, from free and open-source applications to feature-rich platforms.
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